FAQ
FAQ
Do you provide free samples?
We welcome sample inquiry. It depends on the sample quantity and value.
Do you provide the customized products ?
We own the R&D team to develop and customized various products.
What is the minimum order (MOQ)?
It depends on the product specifications.
What’s the payment method?
T/T
What’s the delivery term and the shipping method?
Both air shipments and ocean shipments are available for us.
How will the shipment fee be calculated?
It is calculated by volume or weight.
What is your lead time for mass production orders?
The lead time is usually 15-30 days.
Do you have any quality certification?
Our facility own the certificates of ISO9001 and TS16949.
Do you have any product certification?
Some products have UL, CQC certifications.
Do you have your own production factory?
Yes, we have our own PTC stone factory and PTC heater assembly factory.
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